Our Privacy Policy

At Kangaride, we take our members' privacy seriously!

WHAT THIS PRIVACY POLICY COVERS

This Privacy Policy covers Kangaride's treatment of personally identifiable and other information that Kangaride collects and receives, including information related to your past use of Kangaride products and services. "Data" and "information" includes information about you that is personally identifiable like your name, address, email address, or phone number, and that is not otherwise publicly available. Where applicable we explicitly point out the use of personally identifiable data within our privacy policies. All other data is anonymous to us or is used pseudonymously.

The Privacy Policy also gives information about cookies; Kangaride's and third parties' use of cookies; and how you may disable such cookies.

INFORMATION COLLECTION AND USE

Kangaride collects personally identifiable information when you register for a Kangaride account, when you use certain Kangaride products or services, when you enter promotions or sweepstakes and when you visit Kangaride pages or the pages of certain Kangaride partners outside the branded Kangaride network of websites. Kangaride may combine information (including personally identifiable information) about you that we have with information we obtain from business partners or other companies.

When you register with Kangaride, we ask for personally identifiable information such as your name, email address, birth date, gender, address, post code and phone numbers.

Kangaride also automatically receives and records information on our server logs from your browser including your IP address, Kangaride cookie information, software and hardware attributes, and the page you requested. Once you register with Kangaride and sign in to our services you are no longer anonymous to us and your usage data will be connected to your account.

Kangaride uses information (including anonymous and pseudonymous information, as well as personally identifiable information) for the following general purposes: fulfil your requests for products and services, improve our services, contact you, conduct research, and provide anonymous reporting for internal and external clients.

INFORMATION SHARING AND DISCLOSURE

Driver: Posting a Ride

Information made visible to potential passengers

When you post a ride, the following information is visible to all potential passengers and non-members alike (your personal information remains strictly confidential):

Information regarding your ride

  • Your departure city(ies)
  • The meeting place (general information only)
  • Your destination city(ies)
  • The drop-off point
  • The departure date and time
  • The number of seats available
  • More information about your ride (if you specified any)
  • Your price

Information regarding your vehicle

  • Smoking or non-smoking
  • Acceptance of animals (or caged animals)
  • Space for luggage

Information regarding your membership and your preferences

  • How long have you been a driver member with us, and your years of experience on the road
  • The number of successful rides you have completed with us
  • The average rating given by the other passengers. These ratings include: security, comfort, punctuality, courtesy, reliability.

Information regarding your privacy preferences for your email and phone number

  • Do you want your passengers to have access to you directly through email or phone?

Information visible to the passengers after booking a seat on one of your rides

Here is a list of the information we give to the passengers about their drivers

  • Your name
  • Make, model, color and year of the vehicle
  • The vehicle's license plate
  • Details on the meeting place
  • Any other optional details specified in the ride
  • You profile picture (optional)
  • A picture of your vehicle (optional)

Depending on your account privacy settings, the following could also be disclosed:

  • Your phone number (disclosed or confidential)
  • Your email address (disclosed or confidential)

In the event that you specified you want to keep your phone number confidential, note that we could transfer a passenger call to you, in which case your phone number would still remain strictly confidential.

Passenger: Meeting Your Driver

The following information about you will be made visible to your driver after your booking is complete

The following information about you will be made visible to your driver after your booking is complete:

  • Your name

Depending on your account privacy settings, the following could also be disclosed:

  • Your phone number (disclosed or confidential)
  • Your email address (disclosed or confidential)

In the event that you specified you want to keep your phone number confidential, note that we could transfer a driver call to you, in which case your phone number would still remain strictly confidential.

INFORMATION SHARING AND DISCLOSURE - OTHERS

Kangaride does not rent, sell, or share information about you (including personally identifiable information) with other people or non-affiliated companies except to provide products or services you've requested, when we have your permission, or under the following circumstances:

  • We respond to subpoenas, court orders, legal process, or to any legitimate request by authorities with which we must comply, or to establish or exercise our legal rights or defend against legal claims.
  • We believe it is necessary to share such information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of Kangaride's terms of use, or as otherwise required by law.
  • This is within the Kangaride group, for the purposes described under "Information Collection & Use" above (for example, various companies in the Kangaride group worldwide are responsible for storing and processing your information in order to deliver content to you). You can find more information within the topic "Data Transfer".
  • Kangaride may transfer such information about you if Kangaride acquires, or is acquired by or merged with, another company. In this event, Kangaride will notify you before information about you is transferred and becomes subject to a different privacy policy.

COOKIES

Kangaride may set and access Kangaride cookies on your computer.

Kangaride uses web beacons to access our cookies inside and outside our network of web sites and in connection with Kangaride products and services.

YOUR ABILITY TO EDIT AND DELETE YOUR ACCOUNT INFORMATION AND PREFERENCES

You can edit your Kangaride Account Information.

We reserve the right to send you certain communications, such as service announcements and administrative messages and other communications relating to the Kangaride service, without offering you the opportunity to opt out of receiving them.

You may delete your Kangaride account by reaching our call center.

CONFIDENTIALITY AND SECURITY

We limit access to information about you to employees who we believe reasonably need to come into contact with that information to provide products or services to you or in order to do their jobs.

We have physical, electronic, and procedural safeguards that comply with our legal obligations to protect information about you.

POSTING ON PUBLICLY ACCESSIBLE AREAS

A publicly accessible area is any area of Kangaride that is accessible by the general public and may be indexed by search engines.

Kangaride offers you the opportunity to post, submit and exchange content and information on publicly accessible areas, such as the Kangaride Forum.

You should exercise caution if you choose to disclose personally identifiable information in a publicly accessible area. Remember that this information may remain indefinitely in the publicly accessible area of the Service. Also, depending on the particular Service, other users may also be able to view two or more of your individual postings collectively.

You are solely responsible for any information that you disclose and disseminate on publicly accessible areas.

If you have a concern about any personally identifiable information you have posted on any publicly accessible areas and are unable to delete or edit it, please refer your query to Customer Care.

CHANGES TO THIS PRIVACY POLICY

Kangaride may amend this policy from time to time. If we make any substantial changes in the way we use your information we will notify you by sending a notice to the primary email address specified in your Kangaride account or by posting a prominent notice on our pages.